Privacy Policy

We may collect personal information, which is information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to you, when you:

• Email us. When you email us, for example, to submit questions regarding our legal services, we may collect, from you, your personal identifiers (name and email address) and anything else you choose to include in your message. We use this information to respond to your questions or inquiries, troubleshoot where necessary, and address any issues you have with the Services.
• Visit our offices. When you visit one of our offices, we may collect, from you, your personal identifiers (name, email address, telephone number). We may also collect your visual information (video recording) through our video surveillance cameras. We may use this information to maintain the security of our offices, as well as the safety of our patrons and personnel.
• Receive our legal services. When you receive our legal services, we may collect, from you, your personal identifiers (name, email address, physical address), your sensitive identifiers (Social Security number), your protected classifications (veteran status, disability status), and your sensitive protected classifications (race, ethnicity, gender identity). We may use this information to provide our legal services, comply with legal and ethical obligations related to the provision of our legal services, and to communicate with you.
• Register for an event. When you sign up for a Raintree event, we may collect, from you, your personal identifiers (name, telephone number, physical address, email address) and your professional or employment-related information (place of employment and job title). We may use this information to keep a record of attendees, register you for the event, and contact you about updates regarding the event. We may also use this information to send you marketing communications about other events and topics we believe may be of interest to you.
• Make a payment. When you make a payment through our payment portal, we may collect from you or from our third-party payment processor, your personal identifiers (name, email address, billing address, client number) and your sensitive financial information (credit card number, CVV, expiration date). We may use this information to process your invoice payments or retainer payments, as applicable.
• Apply for employment. When you apply for employment with Raintree, we may collect and process your information.
• Sign up for our newsletter. When you sign up for our newsletter, we may collect, from you, your personal identifiers (name, email address, zip code, city, state, country) and your topic(s) of interest. You also have the option to provide your professional or employment-related information (job title, company). We may use this information to send you marketing communications related to any topic(s) you selected upon signing up. You may unsubscribe at any time by clicking the “unsubscribe” link included at the bottom of each email we send to you or by emailing us at hello@raintreefirm.com. However, we will continue to send you service-related messages. Our emails include a tracking pixel that tracks whether you open the email, whether you click banners in the email, and your subsequent clicks and usage of our Website. We may use this information to send you additional email communications which are targeted to you and may be of interest to you, as based on your interaction with our emails and/or Website. You can avoid downloading the pixel by rejecting the download of images in the email.
• Interact with us on social media. When you interact with our social media pages on social networking websites, such as Facebook, LinkedIn, X, and Instagram (each, a “Social Media Page” and collectively, “Social Media Pages”), we may collect basic engagement metrics and use it to tailor content and marketing and use it to improve user experience as set forth in this section. Please note that we do not control the use or storage of the information that you have posted to any social networking websites. This information is collected and processed by the social networking websites for their own purposes, including marketing. For more information on how Facebook, LinkedIn, X, and Instagram use your personal information, please see Facebook’s Privacy Policy, LinkedIn’s Privacy Policy, X’s Privacy Policy, and Instagram’s Privacy Policy.
  • Social Media Pages. When interacting with our Social Media Pages, we may collect, from you, your personal identifiers  (name and profile picture) as well as any information that you provide when interacting with our Social Media Pages (e.g. commenting, sharing and rating). We may use this information to advertise our products, for events and invitations, and to communicate with users via the contribution and comment function.

    Because our Social Media Pages are publicly accessible, when you use them to interact with other users, for example by posting, leaving comments or liking or sharing posts, any personal information that you post in them or provide when registering can be viewed by others or used by them as they see fit.

    The content posted on our Social Media Pages or other public areas of social networking websites can be deleted in the same way as other content that you have created. If at any time you want content posted to be deleted, please email your request to hello@raintreefirm.com.

  • Community Management. With the help of a third party, we may collect, from you, your interactions with the content including “likes”, shares, messages and other interactions, in order to analyze and evaluate how our content is perceived, to learn from it, and to improve our public relations efforts.
  • Facebook Messenger; Direct Messages. When using Facebook Messenger or other direct message capabilities on Social Media Pages, the applicable Social Media Page collects, automatically, your internet or other electronic network activity information (IP address, date and time of the server request, time zone, specific browser or app function, access status, amount of data transferred, browser or app from which the Request comes, device type, operating system used, and its interface (e.g. Android or IOS), language, version of the operating system, and device identifiers). We do not use this information; its use is governed by the applicable Social Media Page’s Privacy Policy, a hyperlink to which is available above.
  • Facebook Page Insights. When you visit our Facebook Social Media Page, Facebook records your IP address and other information about your usage behavior on our Facebook Social Media Page. Facebook collects, through trackers in the browser of your device or via the advertising ID (IDFA from Apple or GAID from Google), when you open the Facebook app through your mobile device (e.g. smartphone or tablet). Facebook uses this information to create statistical evaluations for us of the use of the Social Media Page. We receive this information, from Facebook, in the form of aggregated data and anonymous statistics regarding things like: age, gender, city/country, device, inquiries from fans about other Facebook fan pages, region and language settings of the users, proportion of men and women, the number of people reached, clicks on posts, “Likes” and reactions, comments and shared content, and total video views. We do not collect or process any other personal data in connection with the page insights.  We do not retain this information independently. For information on data protection and the storage period on Facebook in relation to the “Page Insights” function see Facebook’s Privacy Policy . It has been contractually agreed with Facebook that Facebook is responsible for providing you with information about the processing for Page Insights.
  • Information Processed Solely by Facebook. We do not know how Facebook uses personal information for its own purposes, how long the personal information is stored on Facebook or whether Facebook data is passed on to third parties.  If you are currently logged in to Facebook as a user, Facebook automatically collects, through trackers on your device, your Facebook ID or a link between the Facebook ID and the advertising ID (IDFA from Apple or GAID from Google) when you open the Facebook app through your mobile device (e.g. smartphone or tablet). This enables Facebook to understand that you have visited our Facebook Social Media Page along with other Facebook pages that you have clicked on, whether you clicked on Facebook buttons integrated into websites that partner with Facebook, and other online interactions that report user data to Facebook. Based on this data, content or advertising tailored to you can be offered.
  • Interact with the Website. In addition to the personal information you provide directly to us, we may also collect information from you automatically as you interact with our Website via cookies, pixels, web beacons, and similar tracking technologies.   We may use essential, performance and analytics cookies to collect your usage, device, and location information when you interact with the Website. We may use this information to: (i) track you within the Website; (ii) enhance user experience; (iii) conduct analytics to improve the Website; (iv) prevent fraudulent use of the Website; and (v) diagnose and repair errors, and, in cases of abuse, track and mitigate the abuse. Third-party analytics cookies may be considered a sale under the California Privacy Rights Act (“CPRA”). To opt out, please email us at hello@raintreefirm.com.  

    Particular third-party cookies to note on our Website include: Google Analytics.

  • Google Analytics. We may use Google Analytics to collect information on your use of the Website for its improvement. To collect this information, Google Analytics installs cookies on your browser or reads cookies that are already there. Google Analytics also receives information about you from applications you have downloaded that partner with Google. We do not combine the information collected through the use of Google Analytics with personal information. Google’s ability to use and share information collected by Google Analytics about your visits to our Website or to another application which partners with Google is restricted by the Google Analytics Terms of Use and Privacy Policy. To prevent your data from being used by Google Analytics, you can download the Google Analytics opt-out browser add-on, which can be accessed here. To opt out of the sale or sharing through cookies, please email us at hello@raintreefirm.com.
  • Aggregate and deidentified data. We may aggregate the data we collect for benchmarking purposes and for internal analytics. We may maintain and use this data in deidentified form. We will not attempt to reidentify the data, unless it is necessary to determine whether our deidentification processes satisfy applicable data protection laws.

Raintree may also use the personal information we collect as described in this section to comply with the law, to efficiently maintain our business, and for other limited circumstances as described in  HOW WE SHARE YOUR PERSONAL INFORMATION.

We may need to use and retain your personal information for longer than the periods indicated above for purposes of:

• Compliance with our legal and ethical obligations.  For example, retaining personal information where we are legally required to do so or required by our professional ethics rules.
• Meeting our safety and security commitments.  For example, keeping our properties secure and preventing fraud.
• Exercising or defending legal claims. We also may need to retain personal information for longer than the periods indicated above in order to respond to legal process or enforceable governmental requests, or to enforce our contracts or Terms of Use, including investigation of potential violations.

HOW WE SHARE YOUR PERSONAL INFORMATION

• General Sharing
  Raintree may share personal information in the following instances:
  • Within Raintree.  We may share your personal information within Raintree, as appropriate, to provide our Services and to efficiently maintain our business. Access to your personal information is limited to those on a need-to-know basis.

• • In the event of a corporate reorganization. In the event that we enter into, or intend to enter into, a transaction that alters the structure of our business, such as a reorganization, merger, acquisition, sale, joint venture, assignment, consolidation, transfer, change of control, or other disposition of all or any portion of our business, assets or stock, we could share personal information with third parties, including the buyer or target (and their agents and advisors) for the purpose of facilitating and completing the transaction. We may also share personal information with third parties if we undergo bankruptcy or liquidation, in the course of such proceedings.

• • For legal purposes. We may share your personal information where we are legally required to do so, such as in response to court orders, governmental/regulatory bodies, law enforcement or legal process, including for national security purposes. We may share your information with our legal advisors or auditors to establish, protect, or exercise our legal rights or as required to enforce our terms of service or other contracts or to defend against legal claims or demands. We also may share this information with third parties as necessary to: detect, investigate, prevent, or take action against illegal activities, fraud, or situations involving potential threats to the rights, property, or personal safety of any person; to comply with the requirements of any applicable law; or to comply with our legal obligations.

• • With your consent. Apart from the reasons identified above, we may request your permission to share your personal information for a specific purpose. We will notify you and request consent before you provide the personal information or before the personal information you have already provided is shared for such purpose. You may revoke your consent at any time and may do so by contacting us via email at hello@raintreefirm.com.

• Sharing in the Last Twelve (12) Months for a business purpose.  In the preceding twelve (12) months, Raintree may have disclosed the following categories of personal information for a business purpose to the following categories of third parties:
  • We may have disclosed your personal information to service providers that assist us in providing the Services. These service providers assist us with the following: information technology (“IT”) support; website hosting; data analysis; customer relationship management; mailing; email delivery; text messaging; auditing; and similar services.

• • We may have disclosed your internet or other electronic network activity information collected by cookies to our IT support to detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, and to identify and repair the Website and platform errors.

• • We may have disclosed your internet or other electronic network activity information to our IT support to update, improve, and maintain the Website.

• Sale of Personal Information
  In the preceding twelve (12) months, Raintree may have shared your internet or other electronic network activity information collected via cookies and other tracking technologies with our data analytics providers as described in PERSONAL INFORMATION WE COLLECT, WHY AND FOR HOW LONG. Such sharing may be deemed a sale or sharing under the CPRA. To opt out, please email us at hello@raintreefirm.com.

YOUR INFORMATION CHOICES

You have the following choices with respect to your personal information:

• Opt Out of Google Analytics.  To prevent your personal information from being used by Google Analytics, you can download the Google Analytics opt-out browser. To opt out of the sale or sharing through cookies, please email us at hello@raintreefirm.com. 
  
• Opt Out of Email Tracking. You can disable this tracking by blocking automatic loading of images in your email.
• Opt Out of Marketing Communications. You may opt out of receiving marketing emails from us by clicking the “unsubscribe” link provided at the bottom of each email we send. Please note that we will continue to send you notifications necessary to the Services.

RIGHTS OF CALIFORNIA RESIDENTS

The California Consumer Privacy Act of 2018 (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”) (collectively, “CPRA”) entitles California residents to certain rights. To the extent the CPRA applies to our processing of your personal information, you are entitled to the following rights:

• Right to Access/Know. You have the right to request what personal information we have collected, used, disclosed, and sold about you, unless doing so proves impossible or would involve disproportionate effort. You may only make a request for access twice within a 12-month period.
• Right to Deletion. You have the right to request the deletion of your personal information that we collect or maintain, subject to certain exceptions. For example, if we are required by law to retain the information that you are asking to be deleted, we would not be able to delete the information until we are legally permitted to delete it.
• Right to Correct. You have the right to correct inaccurate personal information that we collect or maintain.
• Right to Opt Out of Sale/Sharing. You have the right to opt out of the sale or sharing of your personal information to third parties. Raintree does not have actual knowledge that it sells or shares personal information of minors under the age of sixteen (16) years.
• Right to Non-Discrimination. You have the right to not receive discriminatory treatment if and when you exercise your privacy rights under the CPRA.

Right to Limit Use of Sensitive Personal Information. You have the right to limit the use of your sensitive personal information when such use goes beyond that which is necessary for providing the Services or certain other permissible purposes like fraud, customer service or quality control. Sensitive information includes Social Security number, driver’s license number, biometric information, precise geolocation, and racial and ethnic origin. However, Raintree does not process sensitive personal information in a manner which gives rise to this right.

If you are a California resident and wish to exercise your privacy rights, you may submit a request by emailing us at hello@raintreefirm.com or by contacting us at (206) 208-2222. To exercise your right to opt out of the sale/share of your information via cookies, please email us at hello@raintreefirm.com.

For requests submitted via telephone, you must provide us with sufficient information that allows us to reasonably verify you are the person about whom we collected the personal information and describe your request with sufficient detail to allow us to properly evaluate and respond to it. In doing so, we will take steps to verify your request by matching information provided by you with the information we have in our records. If we are not able to verify your identity for access and deletion requests with the information provided, we may ask you for additional pieces of information, including, for example, details of your relationship with us (e.g., nature of relationship, date of last contact, etc.).

Only you, or a person that you authorize to act on your behalf may make a request related to your personal information. If you are an authorized agent making a request on behalf of another individual, you must provide us with signed documentation that you are authorized to act on behalf of that individual.

DO NOT TRACK

We do not respond to Do Not Track requests. Do Not Track is a preference you can set in your web browser to inform websites and mobile applications that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

INFORMATION SECURITY

We implement appropriate technical and organizational security measures to protect the personal information that we collect and maintain from unauthorized access, destruction, use, modification, or disclosure. These security measures include anti-virus and endpoint protection software, password protection, data transmission and storage for data at rest are both encrypted, network monitoring, and training and awareness programs on security and privacy for employees. However, no security measure or modality of data transmission is 100% secure, and we are unable to guarantee the absolute security of the personal information we have collected from you.

CHILDREN’S PRIVACY

The Services are not intended for individuals under the age of eighteen (18) years. If we learn that we have collected or received personal information from individuals under the age of eighteen (18), we will delete the personal information. If you believe we have personal information on individuals under the age of eighteen (18), please contact us at the contact information provided below.

CHANGES TO THIS PRIVACY NOTICE

We may amend this Privacy Notice in our sole discretion at any time. If we do, we will post the changes to this page, and will indicate the date the changes go into effect. We encourage you to review our Privacy Notice to stay informed. If we make changes that materially affect your privacy rights, we will notify you by prominent posting on the Website and/or via email, and obtain your consent, if required.

CONTACT US

If you have any questions about this Privacy Notice or need to access this Privacy Notice in an alternative format due to having a disability, please contact us at: